Kroger Code SD: Shorted deals deduction (gross invoice deal variance).
Kroger Code SD (Shorted Deals) is deducted when an invoice is billed at gross cost without a scheduled deal allowance, or when Kroger claims promotional deal units were shorted during a deal period and deducts the lost deal funding on subsequent replenishment.
Why Kroger issues Code SD.
- Gross invoice transmitted without the contracted deal allowance
- Promotional PO was short-shipped, and Kroger applied the missed deal allowance rate to the follow-up replenishment PO
- Deal rate mismatch between supplier ERP and Kroger purchasing
Documents that win.
- Signed Kroger Promotional Deal Sheet
- Original POs, Invoices, and PODs showing full delivery during the deal window
- Calculation breakdown showing the deal was already honored
How to dispute it.
Find remittance line for Code SD in PRGX Supplier Connect (accessed via Kroger Partner Pass). Note the PO, invoice number, and claim amount.
Collect and verify documentation: Signed Kroger Promotional Deal Sheet, Original POs, Invoices, and PODs showing full delivery during the deal window, Calculation breakdown showing the deal was already honored. Ensure piece counts and timestamps match.
File dispute claim package via PRGX Supplier Connect selecting claim reason for Code SD (Shorted deals deduction (gross invoice deal variance)) and attaching all verification documents.
Monitor claim status in PRGX Supplier Connect until approved (30-60 days). Approved credit memo will apply to a future settlement remittance.
Standard Kroger AP invoice disputes in PRGX Supplier Connect must be submitted within 180 days of the deduction date ($100 minimum threshold). Check your remaining filing window with our free Dispute deadline checker.
Source: Kroger supplier portal guidelines · Audited by DhaReclaim Operations Team · Verified 2026We audit remittances, assemble proof documents, and handle end-to-end Kroger deduction recovery on pure contingency. We'll check whether yours is disputable, free, in 72 hours.