Payment chargeback disputes.
When customers dispute card or PayPal payments, we answer each chargeback with the right evidence before the deadline.
Overview.
Chargebacks from card networks and payment platforms arrive with reason codes and short response windows. A late or incomplete response loses the sale, even when the order was valid.
We review each dispute, gather the order, delivery and communication records, and submit a response that answers the reason code, inside the deadline.
Our goal: no valid sale lost to a missed or weak response.
Credit and debit card chargebacks through your processor, PayPal disputes and claims, and marketplace payment disputes.
Access to your processor or PayPal dispute center, and your order and shipping records.
No. This service covers payment disputes from customers. Retail deductions are handled by our deduction recovery service.
Quoted to your monthly dispute volume.
What we handle.
Responses matched to each reason code.
Evidence submitted inside PayPal's windows.
Platform claims answered on time.
Order, delivery and communication records.
Every dispute logged with its due date.
Outcomes and the causes behind disputes.
How it works.
We agree platforms and volumes.
Dispute center access under NDA.
Every new dispute answered before its deadline.
Outcomes and causes.
Why DhaReclaim.
Our cost base lets us pursue the small, high-volume claims others write off. That's where most of the money is.
Our operations team in India works while US suppliers sleep, so disputes go out faster and deadlines aren't missed.
You pay 30% of what we recover, invoiced after the retailer pays. No setup fee, no minimum, month to month.
A free 72-hour audit shows what's recoverable before you sign anything.
We collect the PODs, BOLs and invoices, file the disputes and follow up. Nothing new for your team to learn.
Read-only access, revocable at any time, under NDA. A named point of contact and regular reports on every dollar.
Request a quote.
Tell us your platforms and monthly volume. We'll send a written quote.
- Written quote before any work starts
- Same NDA and access controls
- Reply within one hour, 24/7