Kroger Code A: Promotional allowance deduction (###-A / 092-A).
Kroger Code A (commonly formatted on remittance as ###-A**** or 092-A**** for KOMPASS merchandising deductions) represents a promotional allowance, scan-back, or ad feature deduction. It is disputable when the promotion ran outside approved contract dates, exceeded the agreed unit/dollar cap, or was double-deducted alongside an off-invoice discount.
Why Kroger issues Code A.
- Promotional allowance rate was keyed incorrectly into Kroger's promotional billing system
- Scan allowance was billed for sales occurring outside the contracted promotional start and end dates
- KOMPASS merchandising charge (092-A) exceeded the agreed store count or service scope
Documents that win.
- Signed Kroger promotional contract or KATS deal sheet showing approved dates, rates, and caps
- PRGX Supplier Connect backup report detailing the exact stores, dates, and units billed
- Invoice proving the allowance was already provided off-invoice (if double-deducted)
How to dispute it.
Find remittance line for Code A in PRGX Supplier Connect (or partnerportal@kroger.com for 092-A KOMPASS claims). Note the PO, invoice number, and claim amount.
Collect and verify documentation: Signed Kroger promotional contract or KATS deal sheet showing approved dates, rates, and caps, PRGX Supplier Connect backup report detailing the exact stores, dates, and units billed, Invoice proving the allowance was already provided off-invoice (if double-deducted). Ensure piece counts and timestamps match.
File dispute claim package via PRGX Supplier Connect selecting claim reason for Code A (Promotional allowance deduction (###-A / 092-A)) and attaching all verification documents.
Monitor claim status in PRGX Supplier Connect until approved (30-60 days). Approved credit memo will apply to a future settlement remittance.
Standard Kroger AP invoice disputes in PRGX Supplier Connect must be submitted within 180 days of the deduction date ($100 minimum threshold). Check your remaining filing window with our free Dispute deadline checker.
Source: Kroger supplier portal guidelines · Audited by DhaReclaim Operations Team · Verified 2026We audit remittances, assemble proof documents, and handle end-to-end Kroger deduction recovery on pure contingency. We'll check whether yours is disputable, free, in 72 hours.