Post-audit claim defense.
When a retailer's audit firm sends a claim long after the invoice, we check every line and respond with evidence before the deadline.
Overview.
Post-audit claims arrive long after the original transactions, often from third-party audit firms working for the retailer. They can cover duplicate payments, pricing, allowances and promotions across hundreds of invoices, with a short window to respond.
We rebuild the history behind each claimed line, separate what's valid from what isn't, and send a documented response through the right channel before the deadline.
Our goal: you repay only what you actually owe.
As soon as the claim letter arrives. Response windows are short, so send it to us the same day.
The claim letter, its line detail, and access to the invoices, agreements and remittances it covers.
We confirm the valid lines so you can settle them, and dispute the rest with evidence.
Yes. We prepare the documentation; your team approves every response.
What we handle.
Proof that each payment matched a separate shipment.
Agreed costs and effective dates for every line.
The agreements behind every allowance taken.
Delivery and freight records for each shipment.
Every claim logged with its response date.
A clear record of what was repaid and why.
How it works.
We review your history and show what's recoverable.
NDA, access and documents.
Every invalid item filed with evidence.
Invoiced only after the money is back.
Why DhaReclaim.
Our cost base lets us pursue the small, high-volume claims others write off. That's where most of the money is.
Our operations team in India works while US suppliers sleep, so disputes go out faster and deadlines aren't missed.
You pay 30% of what we recover, invoiced after the retailer pays. No setup fee, no minimum, month to month.
A free 72-hour audit shows what's recoverable before you sign anything.
We collect the PODs, BOLs and invoices, file the disputes and follow up. Nothing new for your team to learn.
Read-only access, revocable at any time, under NDA. A named point of contact and regular reports on every dollar.