Deduction recovery.
We find the invalid deductions in your remittances, dispute them with the right documents and follow each one until the retailer pays.
Overview.
Retailers deduct from your payments for shortages, pricing differences, compliance fines, damages and returns. Many are taken in error, and most are too small for a busy AR team to chase. They get written off, and the same loss repeats next month.
We work your full deduction history and every new deduction as it posts. Our analysts match each claim to its paperwork, decide whether it's valid, and dispute the ones that aren't through the retailer's own portal.
Our goal is simple: no invalid deduction left unworked, and no dispute window missed.
Shortages, pricing and allowance differences, compliance fines, damages, returns, promotional deductions and duplicates, at Walmart, Target, Kroger, Costco, CVS and 50+ other retailers.
The audit covers up to 24 months. How far back a retailer accepts disputes depends on the retailer and the claim type, so we file the oldest eligible claims first.
No. We work in your retailer portals with read-only access, or from your exports.
A named point of contact, supported by the analysts assigned to your account.
What we handle.
Concealed shortages, goods billed not shipped, carton shortages and no-receipt claims.
Cost differences, allowance mismatches and substitution overcharges.
OTIF, routing, labeling and EDI fines issued in error.
Damage claims, defective returns and reclamation charges.
Off-invoice and promotional deductions that don't match agreed terms.
Duplicate billing, duplicate deductions and deductions with no backup.
How it works.
We review your history and show what's recoverable.
NDA, access and documents.
Every invalid item filed with evidence.
Invoiced only after the money is back.
Related deduction codes.
Why DhaReclaim.
Our cost base lets us pursue the small, high-volume claims others write off. That's where most of the money is.
Our operations team in India works while US suppliers sleep, so disputes go out faster and deadlines aren't missed.
You pay 30% of what we recover, invoiced after the retailer pays. No setup fee, no minimum, month to month.
A free 72-hour audit shows what's recoverable before you sign anything.
We collect the PODs, BOLs and invoices, file the disputes and follow up. Nothing new for your team to learn.
Read-only access, revocable at any time, under NDA. A named point of contact and regular reports on every dollar.