Compliance and chargeback prevention.
We find the causes behind OTIF, routing and labeling fines, dispute the ones issued in error, and help your team stop the rest from coming back.
Overview.
Compliance fines follow every late truck, short case, wrong label and missing ASN. At Walmart alone, cases that miss OTIF targets lose 3% of their cost of goods. Disputing the fines helps, but the same causes keep producing new ones.
We dispute the fines issued in error and track the rest back to their cause: the distribution center, carrier, SKU or document behind each one. Your team gets a short list of fixes, ranked by how much they cost you.
Our goal: fewer fines next quarter than this one.
OTIF and on-time programs, routing guides, labeling and packaging requirements, and EDI and ASN accuracy, across major US retailers.
We show you exactly where fines come from and what to change. Your team or your 3PL makes the operational change.
Yes. Fines issued in error are disputed with the delivery and EDI records that prove it.
Fines we recover are billed at the same 30% of what we recover. Ask us about root-cause reporting for your account.
What we handle.
Late, early and incomplete deliveries.
Carrier, appointment and freight-term errors.
Barcode, label placement and pallet requirements.
Missing, late or mismatched documents.
Fines by DC, carrier and SKU, ranked by cost.
Disputed with delivery and EDI records.
How it works.
We review your history and show what's recoverable.
NDA, access and documents.
Every invalid item filed with evidence.
Invoiced only after the money is back.
Related deduction codes.
Why DhaReclaim.
Our cost base lets us pursue the small, high-volume claims others write off. That's where most of the money is.
Our operations team in India works while US suppliers sleep, so disputes go out faster and deadlines aren't missed.
You pay 30% of what we recover, invoiced after the retailer pays. No setup fee, no minimum, month to month.
A free 72-hour audit shows what's recoverable before you sign anything.
We collect the PODs, BOLs and invoices, file the disputes and follow up. Nothing new for your team to learn.
Read-only access, revocable at any time, under NDA. A named point of contact and regular reports on every dollar.