H-E-B Code HEB-PALLET: Pallet specification & packaging compliance fine.
H-E-B Pallet & Packaging Compliance Deductions are assessed when shipments arrive on non-compliant wooden pallets, fail display standards, or lack required barcode labels.
Why H-E-B issues Code HEB-PALLET.
- Shipment arrived on substandard pallets instead of required GMA Grade A wood skids
- Display packaging failed structural integrity standards
- Missing or unreadable case barcodes
Documents that win.
- Pre-shipment photos showing GMA Grade A pallets and structural packaging
- Outbound ANSI Grade C+ barcode verification reports
- Signed BOL
How to dispute it.
Find remittance line for Code HEB-PALLET in PRGX Supplier Connect & Supply Chain Compliance. Note the PO, invoice number, and claim amount.
Collect and verify documentation: Pre-shipment photos showing GMA Grade A pallets and structural packaging, Outbound ANSI Grade C+ barcode verification reports, Signed BOL. Ensure piece counts and timestamps match.
File dispute claim package via H-E-B Vendor Portal selecting claim reason for Code HEB-PALLET (Pallet specification & packaging compliance fine) and attaching all verification documents.
Monitor claim status in H-E-B Vendor Portal until approved (30-45 days). Approved credit memo will apply to a future settlement remittance.
Dispute within 180 days of deduction date in PRGX Supplier Connect ($100 minimum threshold). Check your remaining filing window with our free Dispute deadline checker.
Source: H-E-B supplier guidance · Verified by Laxmi Narayan · 2026We audit remittances, assemble proof documents, and handle end-to-end H-E-B deduction recovery on pure contingency. We'll check whether yours is disputable, free, in 72 hours.