H-E-B Code HEB-EV: EDI non-compliance fee (missing/late ASN or invoice error).
H-E-B EDI Non-Compliance Fees are assessed when there is a transmission failure, formatting error, or late arrival on required EDI documents such as the EDI 856 ASN or EDI 810 Invoice.
Why H-E-B issues Code HEB-EV.
- EDI 856 Advance Ship Notice arrived at H-E-B after the physical truck arrived at the DC
- EDI 810 invoice failed validation and triggered an automated debit memo
- GS1-128 pallet/case barcode labels did not match transmitted EDI 856 data
Documents that win.
- VAN transmission log and EDI 997 Functional Acknowledgment showing timestamp prior to DC arrival
- Signed POD showing physical gate-in time occurred after EDI acceptance
- PRGX compliance scorecard
How to dispute it.
Find remittance line for Code HEB-EV in PRGX Supplier Connect. Note the PO, invoice number, and claim amount.
Collect and verify documentation: VAN transmission log and EDI 997 Functional Acknowledgment showing timestamp prior to DC arrival, Signed POD showing physical gate-in time occurred after EDI acceptance, PRGX compliance scorecard. Ensure piece counts and timestamps match.
File dispute claim package via H-E-B Vendor Portal selecting claim reason for Code HEB-EV (EDI non-compliance fee (missing/late ASN or invoice error)) and attaching all verification documents.
Monitor claim status in H-E-B Vendor Portal until approved (30-45 days). Approved credit memo will apply to a future settlement remittance.
Dispute within 180 days of deduction date in PRGX Supplier Connect ($100 minimum threshold). Check your remaining filing window with our free Dispute deadline checker.
Source: H-E-B supplier guidance · Verified by Laxmi Narayan · 2026We audit remittances, assemble proof documents, and handle end-to-end H-E-B deduction recovery on pure contingency. We'll check whether yours is disputable, free, in 72 hours.