Lowe's Code FPD: Routing guide violation deduction (Tracking Code FPD / DM#####).
Lowe's Tracking Code FPD (appearing with Deduction # DM + 5 or 6 digits) is a Routing Guide Violation deduction assessed when a supplier ships via an unapproved carrier, fails to book through Lowe's TMS on a Collect order, or ships to the wrong facility (e.g., shipping MDC items to an RDC).
Why Lowe's issues Code FPD.
- Collect shipment was tendered to a carrier outside Lowe's TMS routing assignment
- Bill of Lading failed to reference the carrier-assigned TMS shipment identifier
- Multiple same-day POs to the same Lowe's DC were shipped on separate BOLs instead of consolidated
Documents that win.
- Lowe's TMS load tender and routing confirmation
- Signed Master Bill of Lading showing the correct TMS shipment ID and assigned carrier
- Written routing exception approval from Lowe's Transportation
How to dispute it.
Find remittance line for Code FPD in Vendor Inquiry in Lowe's Vendor Gateway (LoweLink). Note the PO, invoice number, and claim amount.
Collect and verify documentation: Lowe's TMS load tender and routing confirmation, Signed Master Bill of Lading showing the correct TMS shipment ID and assigned carrier, Written routing exception approval from Lowe's Transportation. Ensure piece counts and timestamps match.
File dispute claim package via Lowe's AP Portal selecting claim reason for Code FPD (Routing guide violation deduction (Tracking Code FPD / DM#####)) and attaching all verification documents.
Monitor claim status in Lowe's AP Portal until approved (30-60 days). Approved credit memo will apply to a future settlement remittance.
Lowe's allows suppliers to dispute AP deductions in Vendor Inquiry for up to 18 months after the last activity date. Check your remaining filing window with our free Dispute deadline checker.
Source: Lowe's supplier guidance · Verified by Laxmi Narayan · 2026We audit remittances, assemble proof documents, and handle end-to-end Lowe's deduction recovery on pure contingency. We'll check whether yours is disputable, free, in 72 hours.