Lowe's Code DST: Distribution center rework & labor charges (Tracking Code DST / DM######).
Lowe's Tracking Code DST (paired with Deduction # DM + 6 digits) is a deduction for Distribution Center Labor Charges assessed when Lowe's DC personnel must manually rework, re-palletize, or relabel a non-compliant shipment upon arrival.
Why Lowe's issues Code DST.
- Pallets arrived on non-standard skids instead of GMA 48x40 inch stretch-wrapped pallets, requiring manual restacking
- Carton GS1-128 labels were missing or unreadable (printed via direct thermal instead of thermal transfer), requiring DC staff to print and apply new labels
- Shifted load required manual hand-unloading
Documents that win.
- Timestamped pre-shipment warehouse photos showing GMA 48x40 pallets, proper Ti-Hi stacking, and intact stretch-wrap
- Barcode verifier reports proving thermal transfer GS1-128 labels met ANSI Grade C or better prior to dispatch
- Signed BOL/POD
How to dispute it.
Find remittance line for Code DST in Vendor Inquiry in Lowe's Vendor Gateway (LoweLink). Note the PO, invoice number, and claim amount.
Collect and verify documentation: Timestamped pre-shipment warehouse photos showing GMA 48x40 pallets, proper Ti-Hi stacking, and intact stretch-wrap, Barcode verifier reports proving thermal transfer GS1-128 labels met ANSI Grade C or better prior to dispatch, Signed BOL/POD. Ensure piece counts and timestamps match.
File dispute claim package via Lowe's AP Portal selecting claim reason for Code DST (Distribution center rework & labor charges (Tracking Code DST / DM######)) and attaching all verification documents.
Monitor claim status in Lowe's AP Portal until approved (30-60 days). Approved credit memo will apply to a future settlement remittance.
Lowe's allows suppliers to dispute AP deductions in Vendor Inquiry for up to 18 months after the last activity date. Check your remaining filing window with our free Dispute deadline checker.
Source: Lowe's supplier guidance · Verified by Laxmi Narayan · 2026We audit remittances, assemble proof documents, and handle end-to-end Lowe's deduction recovery on pure contingency. We'll check whether yours is disputable, free, in 72 hours.