Kroger Code ORAD: Original Requested Arrival Date (ORAD) late shipment or case-fill fine.
Kroger Code ORAD stands for Original Requested Arrival Date (often appearing with invoice format ###-G### ORAD) and represents Kroger's On-Time In-Full (OTIF) supply chain compliance fine for late deliveries, early deliveries, or low case-fill rates. It is disputable when delays were caused by Kroger warehouse rescheduling, weather force majeure, or Kroger-controlled pickup delays.
Why Kroger issues Code ORAD.
- Carrier arrived at the Kroger/Peyton DC after the Original Requested Arrival Date (ORAD) printed on the PO
- Order case-fill rate fell below Kroger's required category threshold
- Kroger DC rescheduled the appointment due to dock congestion, but the automated system still penalized the supplier
- Collect/CPU order was picked up late by Kroger's own carrier
Documents that win.
- Original EDI 850 Purchase Order showing the initial ORAD date and freight terms
- Carrier appointment scheduling confirmation showing the carrier requested an on-time appointment before the deadline
- Signed POD/BOL with gate-in arrival timestamp
- Written notice or scheduling log proving Kroger DC pushed back the appointment
How to dispute it.
Find remittance line for Code ORAD in PRGX Supplier Connect (Supply Chain Vendor Documents / Lavante). Note the PO, invoice number, and claim amount.
Collect and verify documentation: Original EDI 850 Purchase Order showing the initial ORAD date and freight terms, Carrier appointment scheduling confirmation showing the carrier requested an on-time appointment before the deadline, Signed POD/BOL with gate-in arrival timestamp. Ensure piece counts and timestamps match.
File dispute claim package via PRGX Supplier Connect selecting claim reason for Code ORAD (Original Requested Arrival Date (ORAD) late shipment or case-fill fine) and attaching all verification documents.
Monitor claim status in PRGX Supplier Connect until approved (30-60 days). Approved credit memo will apply to a future settlement remittance.
Kroger ORAD compliance disputes must be submitted within the portal window (typically 90 to 180 days depending on division billing). Check your remaining filing window with our free Dispute deadline checker.
Source: Kroger supplier portal guidelines · Audited by DhaReclaim Operations Team · Verified 2026We audit remittances, assemble proof documents, and handle end-to-end Kroger deduction recovery on pure contingency. We'll check whether yours is disputable, free, in 72 hours.