Kroger Code DMQx: Quantity-related warehouse debit memo (DMQx prefix).
Kroger prefix DMQx on a debit memo denotes a quantity-related deduction (shortage or damaged/refused cases) generated by Kroger Fulfillment & Warehouse operations. Like SH shortage codes, DMQx debit memos are disputed directly in PRGX Supplier Connect using signed delivery receipts.
Why Kroger issues Code DMQx.
- Quantity discrepancy between the EDI 810 invoice and the Kroger warehouse receiving tally
- Partial pallet refusal or case shortage noted during warehouse unload
- Delayed receiving scan on multi-pallet shipments
Documents that win.
- Signed BOL and POD with Kroger warehouse receiving stamp
- DMQx Debit Memo backup downloaded from PRGX Supplier Connect
- Original Invoice and Purchase Order
- Pack list and seal verification
How to dispute it.
Find remittance line for Code DMQx in PRGX Supplier Connect (Lavante Portal). Note the PO, invoice number, and claim amount.
Collect and verify documentation: Signed BOL and POD with Kroger warehouse receiving stamp, DMQx Debit Memo backup downloaded from PRGX Supplier Connect, Original Invoice and Purchase Order. Ensure piece counts and timestamps match.
File dispute claim package via PRGX Supplier Connect selecting claim reason for Code DMQx (Quantity-related warehouse debit memo (DMQx prefix)) and attaching all verification documents.
Monitor claim status in PRGX Supplier Connect until approved (30-60 days). Approved credit memo will apply to a future settlement remittance.
Standard Kroger AP invoice disputes in PRGX Supplier Connect must be submitted within 180 days of the deduction date ($100 minimum threshold). Check your remaining filing window with our free Dispute deadline checker.
Source: Kroger supplier portal guidelines · Audited by DhaReclaim Operations Team · Verified 2026We audit remittances, assemble proof documents, and handle end-to-end Kroger deduction recovery on pure contingency. We'll check whether yours is disputable, free, in 72 hours.