Kroger Code 3: Cost difference between PO and invoice (Numeric Code 3).
Kroger Code 3 is the numeric deduction code for a unit Cost Difference between the supplier's invoice and Kroger's purchase order (paired with letter code LC). Winning a dispute requires proving the higher list cost was properly noticed (30/60/90 days) and approved by the Kroger buyer before the PO date.
Why Kroger issues Code 3.
- Price increase took effect in the vendor ERP before Kroger's mandatory notice window closed
- Pack-size or inner-pack conversion discrepancy on the invoice
Documents that win.
- Purchase Order and Vendor Invoice
- Signed buyer cost-change approval letter showing the effective date
- Kroger item master confirmation
How to dispute it.
Find remittance line for Code 3 in PRGX Supplier Connect (accessed via Kroger Partner Pass). Note the PO, invoice number, and claim amount.
Collect and verify documentation: Purchase Order and Vendor Invoice, Signed buyer cost-change approval letter showing the effective date, Kroger item master confirmation. Ensure piece counts and timestamps match.
File dispute claim package via PRGX Supplier Connect selecting claim reason for Code 3 (Cost difference between PO and invoice (Numeric Code 3)) and attaching all verification documents.
Monitor claim status in PRGX Supplier Connect until approved (30-60 days). Approved credit memo will apply to a future settlement remittance.
Standard Kroger AP invoice disputes in PRGX Supplier Connect must be submitted within 180 days of the deduction date ($100 minimum threshold). Check your remaining filing window with our free Dispute deadline checker.
Source: Kroger supplier portal guidelines · Audited by DhaReclaim Operations Team · Verified 2026We audit remittances, assemble proof documents, and handle end-to-end Kroger deduction recovery on pure contingency. We'll check whether yours is disputable, free, in 72 hours.