Walmart Chargeback Types Explained
Learn about Walmart's chargeback categories, including the current invoice classification system introduced in 2024 and the legacy invoice types used for older transactions.
By DhaReclaim · Reviewed by DhaReclaim Operations Team · Published July 8, 2026 · Updated November 6, 2026
Overview
Walmart updated its chargeback classification system beginning in 2024 to make invoice categories more organized and easier to understand. Current invoices are classified using both a document type and a bill type, while older invoices use a single document type description. Understanding these categories helps suppliers identify charges more quickly and determine the appropriate review or dispute process.
Current Invoice Categories (2024 and Later)
Invoices created in 2024 and later are classified using two fields available in the High Radius portal:
- Document Type Description
- Bill Type Acronym
The combination of these two fields provides more detailed information about the purpose of each chargeback.
Current Chargeback Categories
| Category | Common Bill Types |
|---|---|
| Account Balance Transfer | Customer Transfers |
| Advertising | Advertising, Marketing Programs, WMC Managed Serve, WMC API SP, SMG Advertising |
| Allowances | Co-Ops, Deals, Excessive Defective, DSV.com, Grocery Unloading, PO Allowances, VIP Program, Unsaleable |
| Compliance | Blue Box, Fill Rate Fines, OTIF eCommerce, OTIF Stores, Sam's SSH, SQEP |
| Coupon / Rebate | Instant Savings, Paper Coupon |
| Data Monetization | WM Data Ventures, WM Luminate, Review Accelerator, Volt |
| Markdowns | Recall Lost Profit, Guaranteed Sale |
| Merchandise Returns | Detention Claim, Product Liquidation, RTV Other |
| Miscellaneous | Misc Other |
| Pricing Recoveries | Pricing Recovery Charges |
| Transportation | Backhaul, Collect Pickup Program, Detention Claim, Resorting, Supplier Claim, TONU, WFP Freight Program |
The 2024 invoice structure provides greater detail by combining a document type with a bill type, making chargebacks easier to classify and analyze.
Legacy Invoice Categories (Before 2024)
Invoices created before 2024 use a single Document Type Description instead of separate type and subtype fields. You may still encounter these legacy categories when reviewing historical invoices or older deductions.
- Advertising
- Backhaul
- Cargo Claims
- Co-operative Agreement
- Collect Pickup Program
- Coupon / Food Stamp
- Deals
- Defective Merchandise Allowance
- Demonstration
- Digital
- Exports
- Financial Services
- Import
- On Time In Full (OTIF)
- Other Miscellaneous
- PO Billback
- POS / Linksave
- Recycled Commodity
- SQEP
- Walmart Connect SS
- Walmart Connect WAP
- Walmart Luminate
- WIC
Why Understanding Chargeback Types Matters
Knowing how Walmart classifies chargebacks helps suppliers quickly determine the source of a charge, organize supporting documentation, identify recurring issues, and route disputes through the appropriate process. It also improves financial reporting by allowing chargebacks to be grouped into meaningful operational categories.
Conclusion
Whether you're reviewing current invoices or historical transactions, understanding Walmart's chargeback categories makes it easier to analyze deductions, improve internal processes, and resolve disputes efficiently. Familiarity with both the modern and legacy classification systems provides better visibility into supplier financial performance and compliance.
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