Code 99: OTIF
Learn what Walmart Code 99 OTIF deductions mean, how suppliers can prevent them, and what documentation is required to dispute invalid OTIF claims.
By DhaReclaim · Reviewed by DhaReclaim Operations Team · Published October 17, 2025 · Updated November 9, 2026
Overview
Code 99 deductions are Accounts Receivable claims related to Walmart's On Time In Full (OTIF) program. These claims are generated when supplier shipments fail to meet Walmart's required delivery timing and quantity expectations.
OTIF invoices can be found in the High Radius portal. SPM invoices suppliers monthly for cases that violate OTIF requirements, and these invoices appear as Code 99 deductions.
Suppliers can review purchase orders that impacted OTIF performance through the PO Details section of the OTIF Scorecard.
How to Prevent Valid Code 99 Deductions
Since Code 99 deductions are directly related to OTIF compliance, suppliers should focus on ensuring every shipment arrives on time and includes the complete ordered quantity.
- Ship purchase orders within the required delivery window.
- Ensure all ordered quantities are fulfilled before shipment.
- Monitor OTIF Scorecard performance regularly.
- Maintain accurate shipping and delivery records.
Can It Be Disputed?
Yes. Code 99 deductions can be disputed through the High Radius portal. Walmart typically enforces OTIF requirements strictly, but suppliers may successfully dispute invalid claims when they provide sufficient supporting documentation.
How to Dispute Invalid Code 99 Deductions
Suppliers should provide documentation proving that the shipment was complete and delivered within the required timeframe.
Supporting Documentation
- Freight bill showing the number of cases shipped matches the number of cases billed and confirming pickup or delivery timing.
- Collect suppliers should provide the Bill of Lading (BOL) showing timely pickup and confirmation that all ordered cases were accounted for.
- Prepaid suppliers should provide the Proof of Delivery (POD) showing on-time delivery and a signed Bill of Lading confirming all ordered cases were picked up.
- Purchase Order (EDI 850) showing ordered quantities and Must Arrive By Date (MABD).
Conclusion
Code 99 OTIF deductions are issued when supplier shipments fail Walmart's on-time and in-full requirements. Maintaining accurate shipment processes, monitoring OTIF performance, and keeping detailed freight documentation are essential for preventing and disputing these claims.
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