Code 73: Duplicate Payment

Overview

Code 73 claims are Accounts Receivable claims filed when Walmart identifies that multiple payments were made for the same merchandise or purchase orders. Walmart requests repayment from the supplier to recover the additional payment amount.

These claims generally occur when Walmart's payment processing system issues duplicate payments against the same invoice or purchase order.

Code 73 claims are usually caused by duplicate payments made by Walmart and require payment record verification.

Common Root Causes

• Walmart issues multiple payments for the same invoice.
• Duplicate payment records are created during payment processing.
• Payment references are incorrectly matched to invoices or purchase orders.
• Supplier records do not initially match Walmart payment claim details.

How to Prevent Valid Code 73 Claims

Since valid Code 73 claims are typically caused by Walmart making duplicate payments, suppliers have limited ability to prevent them. However, maintaining accurate payment and invoice records can help identify and respond to duplicate payment claims quickly.

• Maintain organized records of invoices and payment receipts.
• Regularly reconcile Walmart payments against open invoices.
• Track purchase order and payment references accurately.
• Review duplicate payment claims carefully before issuing repayment.

Can It Be Disputed?

Yes. Suppliers can dispute Code 73 claims when Walmart identifies a duplicate payment but the referenced payments actually correspond to valid invoices and purchase orders.

Disputes should be submitted through the HighRadius portal with documentation proving that the payments were legitimate and matched to actual transactions.

How to Dispute Invalid Code 73 Claims

Review the payment details referenced in the claim and compare them against supplier invoice and purchase order records. If the payments represent valid transactions, submit supporting documentation through HighRadius.

Supporting Documentation

• Invoices associated with the payment referenced in the claim.
• Purchase Orders associated with the payment referenced in the claim.
• Payment records showing the relationship between invoices and payments.
• Additional transaction documentation supporting the validity of the payments.

Conclusion

Code 73 claims occur when Walmart believes it has made duplicate payments for the same goods or purchase orders. While suppliers cannot prevent Walmart payment errors, maintaining accurate invoice and payment records allows suppliers to quickly verify claims and dispute incorrect duplicate payment requests.