Code 68: Signing Allowance

Overview

A signing allowance is a pre-negotiated percentage discount or financial incentive provided by a supplier to Walmart. When the supplier's invoice does not include the agreed-upon signing allowance, Walmart issues a Code 68 deduction.

Signing allowances are typically documented through supplier agreements, Co-op Agreements, or Online Supplier Agreements (OSA/GSM). Suppliers should ensure that negotiated allowances are correctly reflected on invoices to prevent deductions.

Code 68 deductions occur when an agreed-upon signing allowance is missing from the supplier invoice.

Common Root Causes

• The supplier invoice does not include the negotiated signing allowance.
• Invoice data does not match supplier agreement terms.
• EDI or accounting system configuration errors prevent the allowance from appearing.
• Missing documentation confirming the agreed signing allowance.
• Miscommunication between supplier teams and sales representatives.

How to Prevent Code 68 Deductions

• Review signing allowance terms in supplier agreements before invoicing.
• Ensure accounting and EDI systems correctly apply negotiated allowances.
• Verify invoices include all agreed signing allowance deductions.
• Maintain documentation for approved financial incentives.
• Confirm special agreements with the approving sales representative.

Can It Be Disputed?

Code 68 deductions should be reviewed against the applicable Retail Link Co-op Agreement or Online Supplier Agreement (OSA/GSM). Suppliers should contact the representative who approved the deduction to verify the charge. The invoice number associated with the deduction represents the co-op number.

If the deduction was applied incorrectly or does not match the approved signing allowance terms, suppliers should provide supporting documentation to request correction.

How to Dispute Invalid Code 68 Deductions

Review the deduction details in Retail Link and locate the related agreement documentation. Contact the sales representative listed in the supplier contact field to confirm whether the deduction was approved and obtain supporting records.

• Review the Co-op Agreement or OSA/GSM documentation.
• Verify the invoice number listed is the applicable co-op number.
• Contact the approving sales representative for confirmation.
• Provide agreement documentation and invoice records when disputing the deduction.

Accounts Receivable Disputes Through HighRadius

Disputes for Code 68 deductions appearing on Accounts Receivable invoice numbers beginning with 7000 may be submitted through HighRadius. Suppliers who are not already registered can contact HiRadCS@walmart.com with their vendor number for setup assistance or questions.

• Register for HighRadius access if required.
• Submit eligible accounts receivable disputes through HighRadius.
• Refer to the HighRadius Customer Guide for dispute procedures.

Supporting Documentation

• Retail Link Co-op Agreement showing the signing allowance terms.
• Online Supplier Agreement (OSA/GSM) documentation.
• Invoice showing whether the allowance was applied.
• Written approval or correspondence from the sales representative.
• Financial incentive or promotional agreement records.

Conclusion

Code 68 deductions occur when a negotiated signing allowance is not reflected on a supplier invoice. Suppliers can prevent these deductions by ensuring agreement terms are correctly applied during invoicing and maintaining proper documentation. When deductions appear incorrect, reviewing Retail Link agreements and working with the approving representative provides the best path toward resolution.