Walmart Code 10: Price difference as documented (allowance difference).
Walmart Code 10 means Walmart paid less than you invoiced because the allowance on your invoice didn't match the allowance Walmart has on file. Allowance deductions are often valid, so each one needs checking against your agreed terms.
Why Walmart issues Code 10.
- An allowance wasn't taken off the invoice
- The allowance changed after the PO was issued
- Item cost or allowance records don't match Walmart's
- A promotional allowance ran past its end date
Documents that win.
- Purchase order and invoice
- Your allowance agreement or terms
- Item cost and allowance records
- Written confirmation from the buyer of the agreed allowance
How to dispute it.
Locate Code 10 on your Walmart remittance and note the invoice and PO.
Collect every document listed above for that shipment.
Submit it in the Accounts Payable Dispute Portal (APDP) in Retail Link, with the documents attached.
If Walmart returns it for supplier action, respond within its 7-day window.
Reviews typically take about 60 to 75 days.
Why disputes on this code fail.
- The allowance in Walmart's system is the agreed one
- No written agreement supports a different allowance
PreventionReconcile allowance terms before invoicing. Update item records whenever an allowance changes.
Walmart generally reviews accounts payable deduction disputes up to two years after the deduction. Dispute as early as possible: the oldest claims expire first.
Source: Walmart supplier guidance · Verified by Laxmi Narayan · 23 Oct 2026We'll check whether yours is disputable, free, in 72 hours.