The Home Depot Code PA: Prepaid freight chargeback (PA######## / PREPAID FR CHGBK).
The Home Depot Code PA (formatted as PA + 8 digits, 10 digits ending in R, or 'PREPAID FR CHGBK' in the PO field, alongside 'FLEET DEDUCTION') is a Logistics deduction issued when a vendor with Prepaid freight terms ships an order Collect or utilizes Home Depot's fleet/carriers at Home Depot's expense.
Why The Home Depot issues Code PA.
- Warehouse shipped a Prepaid PO Collect using a Home Depot carrier
- Carrier billed The Home Depot in error for a load that the supplier already paid
- PO was converted to a Home Depot Fleet backhaul without adjusting the freight allowance
Documents that win.
- Original Purchase Order confirming Collect freight terms (if the PO was legitimately Collect)
- BOL marked 'Prepaid' and paid carrier invoice proving the supplier paid the freight carrier directly
- Written backhaul agreement from Home Depot Logistics
How to dispute it.
Find remittance line for Code PA in Logistics Support Ticket in Home Depot Supplier Hub. Note the PO, invoice number, and claim amount.
Collect and verify documentation: Original Purchase Order confirming Collect freight terms (if the PO was legitimately Collect), BOL marked 'Prepaid' and paid carrier invoice proving the supplier paid the freight carrier directly, Written backhaul agreement from Home Depot Logistics. Ensure piece counts and timestamps match.
File dispute claim package via Supplier Analytics AP selecting claim reason for Code PA (Prepaid freight chargeback (PA######## / PREPAID FR CHGBK)) and attaching all verification documents.
Monitor claim status in Supplier Analytics AP until approved (30-60 days). Approved credit memo will apply to a future settlement remittance.
Prepaid freight chargebacks should be disputed within 90 days via a Logistics Support Ticket in Supplier Hub. Check your remaining filing window with our free Dispute deadline checker.
Source: The Home Depot supplier guidance · Verified by Laxmi Narayan · 2026We audit remittances, assemble proof documents, and handle end-to-end The Home Depot deduction recovery on pure contingency. We'll check whether yours is disputable, free, in 72 hours.