The Home Depot Code FLU: Fluid label / GS1-128 barcode compliance offset (*FLU######).
The Home Depot Code FLU (formatted as *FLU followed by the fiscal month, year, and violation code) is a Fluid Label Compliance offset issued when GS1-128 (SSCC-18) carton or pallet labels fail automated conveyor scanning during fluid unload at a Rapid Deployment Center. It is disputed through Supplier Performance Management (SPM) in Supplier Hub.
Why The Home Depot issues Code FLU.
- GS1-128 label placement prevented automated overhead/side tunnel scanners from reading the barcode during fluid conveyor unload
- Low thermal transfer print contrast, smudging, or wrinkled labels
- SSCC-18 barcode on the carton did not match the EDI 856 ASN
Documents that win.
- Outbound barcode ANSI verification grade reports (Grade A/B)
- Pre-shipment photos showing proper GS1-128 label placement on cartons
- RDC compliance audit photos retrieved from Supplier Hub SPM
How to dispute it.
Find remittance line for Code FLU in Supplier Performance Management (SPM) / Vendor Compliance Support Ticket in Supplier Hub. Note the PO, invoice number, and claim amount.
Collect and verify documentation: Outbound barcode ANSI verification grade reports (Grade A/B), Pre-shipment photos showing proper GS1-128 label placement on cartons, RDC compliance audit photos retrieved from Supplier Hub SPM. Ensure piece counts and timestamps match.
File dispute claim package via Supplier Analytics AP selecting claim reason for Code FLU (Fluid label / GS1-128 barcode compliance offset (*FLU######)) and attaching all verification documents.
Monitor claim status in Supplier Analytics AP until approved (30-60 days). Approved credit memo will apply to a future settlement remittance.
The Home Depot compliance offsets in SPM must be disputed within the portal window (typically 30 to 90 days from offset issuance). Check your remaining filing window with our free Dispute deadline checker.
Source: The Home Depot supplier guidance · Verified by Laxmi Narayan · 2026We audit remittances, assemble proof documents, and handle end-to-end The Home Depot deduction recovery on pure contingency. We'll check whether yours is disputable, free, in 72 hours.