The Home Depot Code DQC: Data Quality Compliance (DQC) item dimension/pack offset (*DQC####).
The Home Depot Code DQC (formatted as *DQC followed by fiscal month, year, and violation code) is a Data Quality Compliance offset issued when an item's physical carton dimensions, weight, UPC, or pack quantity audited at the DC via Cubiscan differs from the item master specs entered in Supplier Hub.
Why The Home Depot issues Code DQC.
- Master carton dimensions (length, width, height) or gross weight changed at the factory without updating Supplier Hub
- Inner pack or case pack count differed from the setup record
- DC Cubiscan machine measured a crushed or irregular carton incorrectly
Documents that win.
- Certified engineering spec sheet and scale/dimension photos of the master carton
- Supplier Hub item maintenance confirmation showing dimensions were updated prior to the PO ship date
- DQC audit report from SPM
How to dispute it.
Find remittance line for Code DQC in Supplier Performance Management (SPM) / Vendor Compliance Support Ticket in Supplier Hub. Note the PO, invoice number, and claim amount.
Collect and verify documentation: Certified engineering spec sheet and scale/dimension photos of the master carton, Supplier Hub item maintenance confirmation showing dimensions were updated prior to the PO ship date, DQC audit report from SPM. Ensure piece counts and timestamps match.
File dispute claim package via Supplier Analytics AP selecting claim reason for Code DQC (Data Quality Compliance (DQC) item dimension/pack offset (*DQC####)) and attaching all verification documents.
Monitor claim status in Supplier Analytics AP until approved (30-60 days). Approved credit memo will apply to a future settlement remittance.
The Home Depot compliance offsets in SPM must be disputed within the portal window (typically 30 to 90 days from offset issuance). Check your remaining filing window with our free Dispute deadline checker.
Source: The Home Depot supplier guidance · Verified by Laxmi Narayan · 2026We audit remittances, assemble proof documents, and handle end-to-end The Home Depot deduction recovery on pure contingency. We'll check whether yours is disputable, free, in 72 hours.