Dollar General Code DG-FREIGHT: Freight chargeback / routing transportation deduction.
Dollar General Freight Deductions are assessed when Collect shipments use unauthorized carriers, fail routing guide instructions, or when freight charges are billed on Prepaid merchandise orders without buyer authorization.
Why Dollar General issues Code DG-FREIGHT.
- Prepaid order shipped Collect using a non-compliant carrier
- Freight charges added to a merchandise invoice under Prepaid terms
- Dollar General routing guide violation
Documents that win.
- Purchase Order and Vendor Agreement confirming freight terms
- Paid carrier invoice and BOL proving supplier paid freight directly on Prepaid orders
- Routing guide compliance log
How to dispute it.
Find remittance line for Code DG-FREIGHT in DG Partner Portal. Note the PO, invoice number, and claim amount.
Collect and verify documentation: Purchase Order and Vendor Agreement confirming freight terms, Paid carrier invoice and BOL proving supplier paid freight directly on Prepaid orders, Routing guide compliance log. Ensure piece counts and timestamps match.
File dispute claim package via DGSUPPLIER selecting claim reason for Code DG-FREIGHT (Freight chargeback / routing transportation deduction) and attaching all verification documents.
Monitor claim status in DGSUPPLIER until approved (30-60 days). Approved credit memo will apply to a future settlement remittance.
Dispute within 180 days of deduction date in the DG Partner Portal ($100 minimum threshold). Check your remaining filing window with our free Dispute deadline checker.
Source: Dollar General supplier guidance · Verified by Laxmi Narayan · 2026We audit remittances, assemble proof documents, and handle end-to-end Dollar General deduction recovery on pure contingency. We'll check whether yours is disputable, free, in 72 hours.