Dollar General Code DG-EV: EDI 856 ASN & non-compliance fee (missing/late ASN or invoice error).
Dollar General EDI & ASN Non-Compliance Fees are assessed when there is a transmission failure, formatting error, or late arrival on required EDI documents such as the EDI 856 ASN or EDI 810 Invoice.
Why Dollar General issues Code DG-EV.
- EDI 856 Advance Ship Notice arrived at Dollar General after the physical truck arrived at the DC
- EDI 810 invoice failed validation and triggered an automated debit memo
- GS1-128 pallet/case barcode labels did not match transmitted EDI 856 data
Documents that win.
- VAN transmission log and EDI 997 Functional Acknowledgment showing timestamp prior to DC arrival
- Signed POD showing physical gate-in time occurred after EDI acceptance
- DG compliance scorecard
How to dispute it.
Find remittance line for Code DG-EV in DG Partner Portal (Supply Chain Compliance). Note the PO, invoice number, and claim amount.
Collect and verify documentation: VAN transmission log and EDI 997 Functional Acknowledgment showing timestamp prior to DC arrival, Signed POD showing physical gate-in time occurred after EDI acceptance, DG compliance scorecard. Ensure piece counts and timestamps match.
File dispute claim package via DGSUPPLIER selecting claim reason for Code DG-EV (EDI 856 ASN & non-compliance fee (missing/late ASN or invoice error)) and attaching all verification documents.
Monitor claim status in DGSUPPLIER until approved (30-60 days). Approved credit memo will apply to a future settlement remittance.
Dispute within 30 to 60 days of chargeback issuance in the DG Partner Portal. Check your remaining filing window with our free Dispute deadline checker.
Source: Dollar General supplier guidance · Verified by Laxmi Narayan · 2026We audit remittances, assemble proof documents, and handle end-to-end Dollar General deduction recovery on pure contingency. We'll check whether yours is disputable, free, in 72 hours.