CVS Code CVS-RECALL: Product recall & quality hold inventory chargeback.
CVS Product Recall and Quality Hold Deductions charge back suppliers for inventory pulled from store shelves or distribution centers due to safety recalls, FDA holds, or quality failures. They are disputable if inventory quantities or wholesale cost basis are miscalculated.
Why CVS issues Code CVS-RECALL.
- Mandatory product recall inventory pulled from stores and billed back at list price rather than wholesale PO cost
- Recall billing included units not subject to the recall notice
Documents that win.
- Official CVS Quality Assurance / Recall Notice
- Return manifest detailing store locations and quantities pulled
- Original PO and Invoice proving wholesale cost
How to dispute it.
Find remittance line for Code CVS-RECALL in CVS AP Vendor Portal / Quality Assurance. Note the PO, invoice number, and claim amount.
Collect and verify documentation: Official CVS Quality Assurance / Recall Notice, Return manifest detailing store locations and quantities pulled, Original PO and Invoice proving wholesale cost. Ensure piece counts and timestamps match.
File dispute claim package via CVS Supplier Portal selecting claim reason for Code CVS-RECALL (Product recall & quality hold inventory chargeback) and attaching all verification documents.
Monitor claim status in CVS Supplier Portal until approved (30-60 days). Approved credit memo will apply to a future settlement remittance.
Dispute within 180 days of deduction date. Check your remaining filing window with our free Dispute deadline checker.
Source: CVS supplier guidance · Verified by Laxmi Narayan · 2026We audit remittances, assemble proof documents, and handle end-to-end CVS deduction recovery on pure contingency. We'll check whether yours is disputable, free, in 72 hours.