on Autopilot with Dhareclaim
Manages the relationship between you (the client) and your Dhareclaim team
Answers all of your customers' inquiries and can also handle other revenue-generating tasks for your brand as well
Your agent's direct manager, responsible for monitoring your agent's performance on a regular basis
Your new agent's mentor during their first month to ensure a successful onboarding
Manages the relationship between you (the client) and your Dhareclaim team
Answers all of your customers' inquiries and can also handle other revenue-generating tasks for your brand as well
Your agent's direct manager, responsible for monitoring your agent's performance on a regular basis
Your new agent's mentor during their first month to ensure a successful onboarding
Manages the relationship between you (the client) and your Dhareclaim team
Answers all of your customers' inquiries and can also handle other revenue-generating tasks for your brand as well
Your agent's direct manager, responsible for monitoring your agent's performance on a regular basis
Your new agent's mentor during their first month to ensure a successful onboarding
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500+ top E-Commerce brands trust Dhareclaim to handle their customer support
Your team is invoiced twice a month each month for the exact hours and minutes that your agent worked. Along with each invoice comes a breakdown of the exact hours and minutes worked each week that's kept tracked by our time tracking system Hubstaff.
Never! We don't do long-term contracts here at Dhareclaim! Everything we do is completely month-to-month, giving you the flexibility to scale your hours up or down based on your brands unique needs.
We designed our services to put together a solution for brands of all sizing. Our minimum number of hours per week is just 20 hours per week, allowing you to scale up as your team continues to grow.
The hours that your agent will be working are completely based on your teams needs! This includes everything from EST time, PST time, UK time, AEST time, nights, weekends, etc.
We use a time-tracking sytem called Hubstaff to identify the hours worked by your team member. Your team member will clock in and out of the system on a daily basis, and is automatically logged out of their system if they are unavalable for 10 minutes ore more giving you complete transparency on the hours they're working. All hours are then verified by your Team Lead prior to billing.
